Job Type :Internal
Sector :Sales and Customer Service
Location :Portsmouth
Job reference :CCO1865-AA
Start Date :03/06/2024
End Date :22/12/2024
Start Time :08:00:00
End Time :17:30:00
Lunch Paid :No
Lunch Length :01:00:00
The role
To maximise the organisation’s revenue and to ensure profitability through:
• Generating new business opportunities
• Support and increase revenues for the business
Lead generation
• 12-15 decision makers to be reached each day
o Above is relevant to days spent in the office as opposed to out at meetings
• 5 new business opportunities to be booked per week
• Identifying new industries to contact
• Researching businesses ahead of calling to ensure the calls are tailored to their needs
• To produce and update scripting where necessary to generate optimum results
• Identify new opportunities through referrals
Sales
• To generate new business through telephone sales activities through to face-to-face sale
• Minimum 25% conversion rate from call to sale
• Forecast pipeline daily/weekly and monthly by controlling all call backs and advising wider team of opportunities in progress
• To maintain and maximise existing business potential by investigating additional areas of need for the company's services during all telephone and face to face contact with clients and candidates (upsell and referral)
• To exploit potential business opportunities always including leads and referrals and to promote the services offered by the company
Administration
• To update all relevant information when liaising with clients (updating CRM)
• For example, but not limited to:
o Sales Funnels/lead tracker
o Update any absent fields of information to support future marketing (cleansing)
• Utilizing the email function to liaise and communicate with clients and prospects in a professional manner
• Feedback to wider team with any trends appearing within the database
• Complete all relevant office administration in line with company procedures
• Ensure that all company procedures are adhered to in a timely manner
General
• To keep management informed about any developments, trends or issues relating to clients and prospects
• To project a professional image in all aspects of personal presentation
• To assist with ad-hoc projects, campaigns and assignments as required
• To adhere to company policies, systems, procedures, and codes of practice
• To make recommendations to management concerning potential improvements to company procedures and standards
• To perform any other duties as required from time to time by management
Knowledge, Skills & Experience
• Telemarketing experience
• Previous sales experience is essential 2 years minimum
• Active listener
• A proven track record to deliver quality sales
• Ability to deal effectively with people at all levels
• Ability to handle objections from clients and prospects appropriately
• Use initiative to further enhance results of the business
• Computer literate
Competency Requirements
Teamwork - Work in partnership, be inclusive and collaborative.
Commercial - Understand the market and what makes us successful.
Decisions - Make choices for the benefit of the business.
Communication - Actively listen and build professional relationships.
Integrity - Care for others, be respected, admired and reliable.
Results - Go above and beyond to improve our business.
For more information on this job please
Call: 0330 335 0400 or Email: hello@geniusmoney.co.uk